The Finest Pedigree
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
The Certified Process Professional® (CPP) qualification has a long and distinguished pedigree.
The first class was in 1995 and the content has evolved dramatically with the latest practical learning and case studies involving Business Process Management.
In 2006 the BPGroup introduced the advanced Certified Process Professional Master® (CPP-Master) qualification. The BP Group has worked with more than 1,700 organizations qualifying 87,000+ professionals across 116 countries since 2006.
Utilising the very latest best practice the program includes eight levels taking the participants from a fundamental understanding of process and customer experience through to the CPP-Champion qualification. Delivered across the world by proven (been there at every level) trainers led by Steve Towers, the founder of the first global BPM community in 1992, this program will transform your thinking and practice of process and customer experience management.
CPP®'s are able to achieve immediate and sustainable change within the organisation through service improvement, cost reduction and revenue growth.
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
* see this infographic Certified Process Professional year Analysis
Newly Accredited organisations are listed here.
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
The Certified Process Professional® (CPP) qualification has a long and distinguished pedigree.
The first class was in 1995 and the content has evolved dramatically with the latest practical learning and case studies involving Business Process Management.
In 2006 the BPGroup introduced the advanced Certified Process Professional Master® (CPP-Master) qualification. The BP Group has worked with more than 1,700 organizations qualifying 87,000+ professionals across 116 countries since 2006.
Utilising the very latest best practice the program includes eight levels taking the participants from a fundamental understanding of process and customer experience through to the CPP-Champion qualification. Delivered across the world by proven (been there at every level) trainers led by Steve Towers, the founder of the first global BPM community in 1992, this program will transform your thinking and practice of process and customer experience management.
CPP®'s are able to achieve immediate and sustainable change within the organisation through service improvement, cost reduction and revenue growth.
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
* see this infographic Certified Process Professional year Analysis
Newly Accredited organisations are listed here.
The Uniqueness of the CPP Qualification
The BP Group (not for profit established in 1992) is an international body with its headquarters in the United Kingdom. It offers the Certified Process Professional® qualification through its Associates and partner network.
The CPPQ is a staged qualification based on a programme of learning, networking and application, which fulfil the BP Group’s mission to improve performance in enterprises and businesses throughout the world.
In exercising its ability to award the Certified Process Professional® qualification, the BP Group does not recognise any other qualifications in lieu of the Certificate and Master assessments, nor the delivery of any programmes leading to examination, unless these are licensed under agreement with the BPGroup and its partners.
The Certified Process Professional® (CPP) and CPP Master® qualifications are delivered globally in more than 100+ countries with 1700+ organisations since 2006.
In the last five years more than 87,000 people have qualified as CPP's through the Open programme.
(See www.bpgroup.org and http://www.certifiedprocessprofessional.com ).
The BP Group (www.bpgroup.org) supports the programme through more than 25 global partners
(see http://www.oibpm.com )
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
The BP Group (not for profit established in 1992) is an international body with its headquarters in the United Kingdom. It offers the Certified Process Professional® qualification through its Associates and partner network.
The CPPQ is a staged qualification based on a programme of learning, networking and application, which fulfil the BP Group’s mission to improve performance in enterprises and businesses throughout the world.
In exercising its ability to award the Certified Process Professional® qualification, the BP Group does not recognise any other qualifications in lieu of the Certificate and Master assessments, nor the delivery of any programmes leading to examination, unless these are licensed under agreement with the BPGroup and its partners.
The Certified Process Professional® (CPP) and CPP Master® qualifications are delivered globally in more than 100+ countries with 1700+ organisations since 2006.
In the last five years more than 87,000 people have qualified as CPP's through the Open programme.
(See www.bpgroup.org and http://www.certifiedprocessprofessional.com ).
The BP Group (www.bpgroup.org) supports the programme through more than 25 global partners
(see http://www.oibpm.com )
Read the Open letter from the BP Groups Chief Customer Officer, James Dodkins
Sample Recent Clients - more than 1700 companies in 11 years in 116+ countries
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Accenture
AEC - Kingdom Saudi Arabia African Development Bank Allied Pickfords Altera Corporation Allstate Insurance Amadeus Services Amgen ARAMCO AstraZeneca AXA Bank of Ireland Bank of Ireland Life Bank of Scotland Barclays Bank BizAgi Boeing Booz Allen Hamilton Bristol-Myers Squibb Britannic Insurance BT BUPA Cable & Wireless Cahoot Capital One Catalyst Citibank Citigroup Compassion International Cornhill Insurance CSC DaimlerChrysler FS DOD DHL EDS Egg (Internet Bank) Eli Lilly ESCOM |
FileNet
Frontrange Solutions Gemserv Goldman Sachs Hallmark Cards Hitachi Consulting HBOS ICMG IDS Scheer Institute of Banking Studies IQPC Kainos Software Kingfisher KPMG Lloyds TSB MARS Middlesex Mutual Mortoff (Hungary) National Audit Office National Bank of Kuwait National Grid Nationwide Nature Conservancy Naval Postgraduate School Office of the Deputy Prime Minister OGE Electric Ogimatech Price Waterhouse Coopers Prudential IDS Scheer IQPC Kainos Software Kingfisher KPMG Lloyds TSB MARS Middlesex Mutual Mortoff (Hungary) |
National Audit Office
National Australia Bank National Grid Nationwide Nature Conservancy Naval Postgraduate School Office of the Deputy Prime Minister OGE Electric Ogimatech Price Waterhouse Coopers Prudential PTC Riyad Bank Roche Pharma Royal Bank of Canada Rulesware Inc. Sanctuary Housing Service Petrolier Schlumberger 7-Eleven Shell SKB Smiths Aerospace Sonae Industries South West Airlines Sun Microsystems Tesoro Corporation TIBCO Retailers (on non disclosure) University of Arkansas University of Phoenix Various Utilities Virgin Group Vodafone Wells Fargo Wipro Workers Compensation Board Zain Zurich International |
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An Open letter to all those interested from James Dodkins, BP Group Chief Customer Officer Firstly, thank you very much for your interest it's a pleasure to hear from you. We have a wide range of open programmes all over the globe you can see when and where at www.bpgroup.org the open classes take attendees from understanding to mastery. It's a pragmatic, hands on and involved workshop. Attendees will start to change the way they think about process forever within hours and how process can be dramatically improved, all together removed, and how an innovation culture is naturally fostered when all process is aligned towards the Successful Customer Outcome. For an idea of price the open programme is usually $2,950.00 per head for the 4 day Master Certification. We offer heavy discounts for group bookings and prices vary slightly depending on the location. As the class is hands on, and we deem this to be essential for best results we currently don't offer an online version. I hope that this isn't too disappointing. In-House classes are a very popular way to get a team/organisation on board...and fast. These classes carry the same information as the opens however we tailor the workshop to the organisation and the challenges faced so that attendees are applying the principals to the business they are in from the get-go (saving time and money) We can discuss price if this would be your preferred option. It all depends on the amount of people that you would be looking to certify (it sometimes is the more cost effective option also) We can even work on a train the trainer & licence option where you receive updates of our latest techniques, methods, research, findings etc electronically to cascade down to whoever may benefit. I hope that has given you a brief outline of what we can do for you and I look forward to hearing from you soon. Just let me know what part would you like more information around and I will be as informative and helpful as possible for you. Kind Regards, |
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James Dodkins | BPGroup.org | Chief Customer Officer | www.bpgroup.org
BP Group, New Bond House, 124 New Bond Street, London W1S 1DX
Offices in London – Houston – Denver - Bangalore – Sydney - Associates in 118 countries
Tel UK: +44 2081 333 509 | +44 2081 333 842
BP Group, New Bond House, 124 New Bond Street, London W1S 1DX
Offices in London – Houston – Denver - Bangalore – Sydney - Associates in 118 countries
Tel UK: +44 2081 333 509 | +44 2081 333 842